Shipping & returns
Always thinking about giving you the best shopping experience in our virtual store
We recommend that you take the following into account:
We recommend that you take the following into account:
- For purchases over $300,000 COP, we assume the cost of shipping; if the
- Purchase is for a smaller amount, shipping will cost $13,000 COP
- We will proceed with the shipment once the payment is confirmed, the shipment will be made within 5 business days of payment confirmation.
- Shipping may take between 3 to 5 business days
- You have 30 calendar days to make changes based on taste (size, color or change of garment)
- You have 30 calendar days to make your quality and/or guarantee requests
- You have 15 calendar days to make your claims for shipments notcorresponding to your original order
